HM
Helen M
1 reviews | Active since Dec 2021
11 Dec 2021, 11:24
Death claim :(
I've never had a bad experience with these policies I've been paying my premium well now that im trying to claim for a funeral no one seems to help us out. I'm so disappointed in assupol I submitted all my documents but no response can we kindly get someone to help us out.
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Sanlam's replyOfficial
13 Dec 2021, 06:12Dear Helen, I am so sorry for your loss and for the unfortunate experience with your claim. We will arrange urgent assistance to have the matter corrected and will provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply13 Dec 2021, 06:12
Official
Dear Helen, I am so sorry for your loss and for the unfortunate experience with your claim. We will arrange urgent assistance to have the matter corrected and will provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager