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Diane B
1 reviews | Active since Sept 2010
30 Apr 2026, 18:43
Dealing with Sanlam is an admin nightmare
Dear Sanlam, I know this is what you hear all the time but you are really inefficient and the most unhelpful lot...Perhaps you need to hire more staff so that it doesn't take you 2 months to send a quote for a RA maturity payout. I am so happy that after this is finalised I will not have to deal with you ever again. Goodnight.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
03 May 2026, 09:26Good day Diane We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply03 May 2026, 09:26
Official
Good day Diane We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
04 May 2026, 11:08 Good day Diane This is to confirm that you have been contacted via email. Please respond to the email for further assistance. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply04 May 2026, 11:08
Official
Good day Diane This is to confirm that you have been contacted via email. Please respond to the email for further assistance. Regards
Sanlam Client Care
Sanlam Client Care