M
Mokgadi
1 reviews | Active since Feb 2024
04 May 2026, 18:15
Dealing with Sanlam is a nightmare
I app**** for 2pot payout and it was due to pay on 16 April 2026, when in enquired on 16 April. I got an email stating that there is a delay but it will payout on 30 April 2026. I enquired on email on 30 April 2026 when I didn't get payment, no response upto today. No feedback or email indicating what the issue could be. I regret ever taking this annuity with them. I wish I took it with another company, I don't want anything to do with Sanlam. They are not efficient or reliable.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
04 May 2026, 18:36Good evening Mokgadi,
We apologise for the service experience and have requested the relevant department to investigate the matter and contact you tomorrow.
Regards
Sanlam Client Care
We apologise for the service experience and have requested the relevant department to investigate the matter and contact you tomorrow.
Regards
Sanlam Client Care
Sanlam's reply04 May 2026, 18:36
Official
Good evening Mokgadi,
We apologise for the service experience and have requested the relevant department to investigate the matter and contact you tomorrow.
Regards
Sanlam Client Care
We apologise for the service experience and have requested the relevant department to investigate the matter and contact you tomorrow.
Regards
Sanlam Client Care
Sanlam's replyOfficial
05 May 2026, 13:34Good afternoon, Mokgadi
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply05 May 2026, 13:34
Official
Good afternoon, Mokgadi
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care