JB
Jo-Anne Bursey

1 reviews | Active since Jul 2015

27 Jul 2015, 11:43

Dealing with SANLAM an absolutely impossible task

Dealing with SANLAM is an absolutely impossible task!!! <br> 1. Send an email what do you get? - An auto responder to tell you they will respond within 24-48 hours. Try 10 days and NADA!!! <br> 2. Try calling their office number, what do you get? An automatic switchboard that keeps you holding forever...<br> 3. Go onto the website URL link sent by their own email autoresponder, what do you get? \This web page is not available"<br> 4. An email from Sanlam to supply additional documents"

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Replies (1)
Sanlam
Sanlam's reply27 Jul 2015, 11:53
Official
Hello jobursey,

We acknowledge receipt of your complaint and will arrange for urgent investigation.We would like to apologise for the service you've expierenced. This matter will be reffered to the management of Death Claims .

Kind Regards
Client Relations

Best regards,