SB
Stephen B
1 reviews | Active since Feb 2014
04 Nov 2024, 09:59
Customer service is terrible.
Only way to get hold of Sanlam client center is to log a complaint. You can get a statement from thier whatsapp but that is all. Trying to get hold of the call center for over a week, just sit on hold.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
04 Nov 2024, 10:01Good day Stephen
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply04 Nov 2024, 10:01
Official
Good day Stephen
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
04 Nov 2024, 16:07This is to confirm that feedback was provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply04 Nov 2024, 16:07
Official
This is to confirm that feedback was provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care