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robert S

1 reviews | Active since Aug 2015

28 Aug 2015, 08:42

CUSTOMER SERVICE

FOR THE PAST MONTH, I HAVE BEEN ASKING FOR A SIMPLE LETTER, STATING THAT A CERTAIN POLICY I HAD WITH SANLAM IS NOW NON-EXISTENT<br> <br> I KEEP ON GETTING RESPONSE WITH A REF NUMBER THAT THE MATTER IS BEING DEALT WITH & SENT TO THE RELEVANT DEPARTMENT<br> <br> INVESTIGATE URGENTLY<br> <br> IT IS A MATTER OF URGENCY<br> <br> REGARDS<br> <br> ROBERT SWART

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Replies (1)
Sanlam
Sanlam's reply28 Aug 2015, 09:03
Official
Hello sonnekie,

We acknowledge receipt of your complaint. We have tried to make telephonic contact with you to obtain more information about the policy that you are requesting the letter on. We will make contact with you again during the day.

Kind regards
Client Relations