PG
PETER-JOHN GOLIATH

1 reviews | Active since Aug 2013

15 Sept 2021, 22:37

CUSTOMER SATISFACTION SUCKS

I honestly just want a clear indication of all my policies, and a tax certificate of it. It’s been a struggle to get this small request attended to - is it not value ? Customer satisfaction sucks really.

0
Replies (2)
Sanlam
Sanlam's reply15 Sept 2021, 23:13
Official
Dear Peter-John

We acknowledge receipt of your complaint. Please provide your ID or policy number in the private field for further investigation.

Kind regards 
Sanlam Client Relations 

Best regards,

Sanlam
Sanlam's reply16 Sept 2021, 16:32
Official
Dear Peter-John
 We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.  Regards Sanlam Client Relations 

Best regards,