LR
Lenwor R
1 reviews | Active since Apr 2020
06 Apr 2020, 12:45
Customer care service
Customer care sucks big time you hold on forever on the line till you airtime ran out without being assisted average holding time 30 Min which is really unacceptable
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
06 Apr 2020, 13:05Dear Lenwor
We acknowledge receipt of your complaint. Your matter has been referred to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been referred to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's reply06 Apr 2020, 13:05
Official
Dear Lenwor
We acknowledge receipt of your complaint. Your matter has been referred to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been referred to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
07 Apr 2020, 11:50Dear Lenwor
We were informed that a consultant has tried calling you but were unable to reach you. Please refer to the e-mail that was sent to you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Sanlam Client Relations
We were informed that a consultant has tried calling you but were unable to reach you. Please refer to the e-mail that was sent to you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Sanlam Client Relations
Sanlam's reply07 Apr 2020, 11:50
Official
Dear Lenwor
We were informed that a consultant has tried calling you but were unable to reach you. Please refer to the e-mail that was sent to you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Sanlam Client Relations
We were informed that a consultant has tried calling you but were unable to reach you. Please refer to the e-mail that was sent to you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Sanlam Client Relations