****** with hooks

Assupol is a ***** my uncle passed away on 1July 2020 and a claim was paid on 13 July 2020. Yet on the 27th of July 2020 they deducted from my bank. I lodged a complaint with their complaints department and they had the audacity to tell me that the July premium is payable and there won't be a refund. How is it possible that I pay premiums for a person has passed on and has already been buried. How do celebrities like Manzi Ngubani, Anele Mdoda and Sipho hot stix Mabuza associate themselves with such ******. I am so furious right now.