1 reviews | Active since May 2016

17 Aug 2019, 05:16

****** OVER DEAD PERSON MONEY

Hi, My name is Steven Mphephu, my father had a funeral cover and investement with Sanlam, he died on the 8 July and till today we still waiting for the payment, we went to Thohoyandou branch and the lady told us that all is well and the money will be paid in 48hours but 39 days later we still waitinf, my father satement shows that he was paying his premiums and also contributing towards his investment but now because he is no more Sanlam ****** are taking advantage of the family, they advertise as if they will keep their promises but once the policy holder dies they keep the money, lots of Black people are falling for this **** thinking that their funeral expenses will be taken care of but its all a lie, people are crying whie you busy celebrting their money you ****** *****s.

0
Replies (2)
Sanlam
Sanlam's reply17 Aug 2019, 07:56
Official
Dear Steven

We acknowledge receipt of your complaint and will investigate it.

Kind regards
Sanlam Client Relations
Sanlam
Sanlam's reply19 Aug 2019, 13:53
Official
Good day Steven

Please always quote your Sanlam reference number in the space provided by Hello Peter so that we can track the relevant department.
 We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform.  Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
 
We value you as a client.
 
Regards
Client Relations