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Mandy M
1 reviews | Active since Dec 2019
15 May 2024, 08:10
Credit card payments.
Account wasn't debited with the balance as promised. Emailed for bank details with no response. Called the number on the payment demand SMS only to be told they don't deal with Sanlam credit cards. Sanlam should not send payment demands and threats to hand over account. They just need to provide the client with payment methods.
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
15 May 2024, 08:39Good day Mandy
We are sorry to learn pf your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn pf your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply15 May 2024, 08:39
Official
Good day Mandy
We are sorry to learn pf your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn pf your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
15 May 2024, 15:37Good afternoon Mandy
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
Sanlam's reply15 May 2024, 15:37
Official
Good afternoon Mandy
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
We have received feedback that you have been assisted.
Regards
Sanlam Client Care
