Covid 19
To whom it may concern
I find that Sanlam is not helpful during Covid19. My boss informed me yesterday that i will receive 50% of my salary. I sent an email yesterday for payment relief and contacted them this morning. They are unable to assist because payment run has been loaded. How was i suppose to know that i would only receive half my salary. Sanlam is not able to assist from this month. If i had known, then i would make contact immediately with Sanlam. This is shocking.
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Replies (2)
Sanlam's replyOfficial
28 Apr 2020, 09:47Dear Jill
We acknowledge receipt of your complaint. Your matter has been referred to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been referred to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's reply28 Apr 2020, 09:47
Official
Dear Jill
We acknowledge receipt of your complaint. Your matter has been referred to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been referred to the responsible team for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
29 Apr 2020, 08:31Dear Jill
We have been informed that one of our consultants has made contact with you and advised you of the way forward. If you have any further enquiries you may contact the consultant directly for a more expeditious handling of your case.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants has made contact with you and advised you of the way forward. If you have any further enquiries you may contact the consultant directly for a more expeditious handling of your case.
Kind regards,
Sanlam Client Relations
Sanlam's reply29 Apr 2020, 08:31
Official
Dear Jill
We have been informed that one of our consultants has made contact with you and advised you of the way forward. If you have any further enquiries you may contact the consultant directly for a more expeditious handling of your case.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants has made contact with you and advised you of the way forward. If you have any further enquiries you may contact the consultant directly for a more expeditious handling of your case.
Kind regards,
Sanlam Client Relations