Continually Debiting my account for a cancelled policy

Item: Sanlam
Rating: 1
Author: Kea C

It really is frustrating, they keep on deducting money from my account months after I cancelled the policy. I sent emails, no response. Poor service

Helpful (0)

Replies (3)

Sanlam's replyOfficial

21 Feb 2023, 16:14

Good day Kea

We are sorry to hear this and have escalated your complaint to the relevant team to assist you.

Regards
Sanlam Client Care

Sanlam's reply21 Feb 2023, 16:14

Official

Good day Kea

We are sorry to hear this and have escalated your complaint to the relevant team to assist you.

Regards
Sanlam Client Care

Sanlam's replyOfficial

23 Feb 2023, 14:11

Good day Kea

We have received confirmation that you have been sent an email.

Regards
Sanlam Client Care

Sanlam's reply23 Feb 2023, 14:11

Official

Good day Kea

We have received confirmation that you have been sent an email.

Regards
Sanlam Client Care

Kea C's updateReviewer Update

28 Feb 2023, 19:17

Good day

I received an email saying my refund was processed and I will receive a letter sent to my employer requesting the cancelation.

Patiently waiting

Kea C's update28 Feb 2023, 19:17

Reviewer Update

Good day

I received an email saying my refund was processed and I will receive a letter sent to my employer requesting the cancelation.

Patiently waiting