RV
Rynauw V
1 reviews | Active since Sept 2017
28 Sept 2017, 14:14
Continous SMS Harassment
Despite replying "STOP" to unwanted SMS's inviting you to take up a personal loan from Sanlam, they just keep on coming..................
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
28 Sept 2017, 14:51Good day
We acknowledge receipt of your post and will refer this to the relevant department for investigation.
Kind Regards,
Client Relations
Best regards,
Sanlam's reply28 Sept 2017, 14:51
Official
Good day
We acknowledge receipt of your post and will refer this to the relevant department for investigation.
Kind Regards,
Client Relations
Best regards,
Sanlam's replyOfficial
02 Oct 2017, 11:47Good day
We have been informed that contact was made with you and that your number was removed from the contact list.
Thank you and regards,
Client Relations
Best regards,
Sanlam's reply02 Oct 2017, 11:47
Official
Good day
We have been informed that contact was made with you and that your number was removed from the contact list.
Thank you and regards,
Client Relations
Best regards,
RV
Rynauw V's updateReviewer Update
31 Oct 2017, 14:53After peace and quiet for two months, Sanlam starts again with their unsolicited SMS's - just received this one
Apply for a Sanlam Personal Loan of up to R200 000. Qualifying Sanlam Reality members could get up to R20 000 back in cash-back rewards. Call ********** 010, SMS your ID No. to 48053 or visit www.sanlamloans.mobi. T&Cs apply. Reg Credit Provider (NCRCP 272). SMS STOP to 30685
Can it be so difficult to remove a number from your systems???
RV
Rynauw V's update31 Oct 2017, 14:53
Reviewer Update
After peace and quiet for two months, Sanlam starts again with their unsolicited SMS's - just received this one
Apply for a Sanlam Personal Loan of up to R200 000. Qualifying Sanlam Reality members could get up to R20 000 back in cash-back rewards. Call ********** 010, SMS your ID No. to 48053 or visit www.sanlamloans.mobi. T&Cs apply. Reg Credit Provider (NCRCP 272). SMS STOP to 30685
Can it be so difficult to remove a number from your systems???
Sanlam's replyOfficial
31 Oct 2017, 15:38Good day
Thank you for bringing this to our attention . We apologise for the inconvenience caused and will refer this to the relevant departments to remove your contact number.
Kind Regards
Client relations
Best regards,
Sanlam's reply31 Oct 2017, 15:38
Official
Good day
Thank you for bringing this to our attention . We apologise for the inconvenience caused and will refer this to the relevant departments to remove your contact number.
Kind Regards
Client relations
Best regards,
Sanlam's replyOfficial
02 Nov 2017, 11:27Good day
We have been informed that Direct Axis responded to you via email. They confirmed that your contact number was removed from their marketing database.
Regards,
Client Relations
Best regards,
Sanlam's reply02 Nov 2017, 11:27
Official
Good day
We have been informed that Direct Axis responded to you via email. They confirmed that your contact number was removed from their marketing database.
Regards,
Client Relations
Best regards,
Sanlam's replyOfficial
02 Nov 2017, 11:37Good day
We understand your frustration however we received a disagreement on our decision and therefore we have to revisit the case and we need 5 working days for any further feedback.
Thank you and Regards,
Client Relations
Best regards,
Sanlam's reply02 Nov 2017, 11:37
Official
Good day
We understand your frustration however we received a disagreement on our decision and therefore we have to revisit the case and we need 5 working days for any further feedback.
Thank you and Regards,
Client Relations
Best regards,