KH
Kim H
1 reviews | Active since Jul 2018
28 Feb 2024, 12:28
Consulting
I have never felt so humiliated in my life the way i have after speaking to a sanlam consultant. While explaining what i want, not knowing much about annuity and retirement. I was told to go the website!?!?!?
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
28 Feb 2024, 12:33Good day Kim
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
Sanlam's reply28 Feb 2024, 12:33
Official
Good day Kim
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department.
Regards
Sanlam Client Care
KH
Kim H's updateReviewer Update
28 Feb 2024, 15:02Thank you very much, i was contacted by the supervisor with a sincere apology. Problem has been resolved. Thank you once again
KH
Kim H's update28 Feb 2024, 15:02
Reviewer Update
Thank you very much, i was contacted by the supervisor with a sincere apology. Problem has been resolved. Thank you once again
Sanlam's replyOfficial
28 Feb 2024, 15:11Thank you for confirming.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply28 Feb 2024, 15:11
Official
Thank you for confirming.
Regards
Sanlam Client Care
Regards
Sanlam Client Care