MM
MPHO M

1 reviews | Active since Jan 2018

26 Jan 2023, 11:06

Consultant was Rude, Impatient with bad attitude sies for such a big Company.

Been with Sanlam for years but after this kind or services. i really need to move my life cover. is clear that my kids will struggle if anything happen to me, consultant was sooooo rude, impatient with baaaaad attitudes sies , you need to invest more of training your consultant on how to treat your client, she treated me like trash and disconnected a call on me . please someone call me i want to cancel this ********am not desperate the is Millions of insurance companies with better service.

0
Replies (2)
Sanlam
Sanlam's reply26 Jan 2023, 16:30
Official
Good day Mpho

We are so sorry to hear this.  Your complaint has been escalated to the relevant team to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply27 Jan 2023, 15:40
Official
Good day Mpho

We have received confirmation that you have been contacted.

Regards
Sanlam Client Care