ED
EL D

1 reviews | Active since Feb 2021

23 Apr 2021, 09:10

Considering going to the Ombudman

I submitted the relevant docs for employee benefits on 23/03/2021 and till date there has been no correspondence with me whatsoever. Instead I just get emails telling me to provide the same documents.

Sanlam Claim Incident : ***

0
Replies (2)
Sanlam
Sanlam's reply23 Apr 2021, 09:15
Official
Dear EL D

Please accept our apologies for the poor service received. Please provide your ID number in the private field for further investigation. 

Kind regards,
Sanlam Client Relations
Sanlam
Sanlam's reply23 Apr 2021, 10:01
Official
Dear EL 

Thank you for your details. Your matter was escalated to the responsible team. 

Kind regards,
Sanlam Client Relations