FL
Faith L
1 reviews | Active since May 2016
25 Oct 2023, 21:32
Concerned customer
I have logged a claim since 20th September and asked for my late Father to be removed from the cover.
I have not had any communication regarding this matter, regardless of the follow up done the 05 October. How I am still debited for my late Father?.
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Replies (1)
Sanlam's replyOfficial
26 Oct 2023, 06:20Dear Faith, thank you for your review and your direct e-mail to us at Assupol regarding this matter. My condolences on the passing of your father. We will investigate the removal of cover and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply26 Oct 2023, 06:20
Official
Dear Faith, thank you for your review and your direct e-mail to us at Assupol regarding this matter. My condolences on the passing of your father. We will investigate the removal of cover and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager