Compliant about lies of Sanlam

Dear George,

I hope you are doing well.

I refer to our telephone discussion on Friday. As mentioned, due to a change in the administration system, the fund was placed under a freeze period during which no claims could be processed. This freeze expired on last week Friday.

We are processing the claims on our automated workflow and we expect your claim to be finalised before next Friday, 1 October 2021. However, my office will monitor your claim to make sure there are no undue delays and we will keep you informed of the progress.

Kind regards,

Louise Swanepoel

B Admin

Manager: Complaints

Sanlam Corporate: Core Operations

Sanlam Head Office, 2 Strand Road,

THIS IS WHAT Louise wrote to me and i trusted her and Sanlam then they have the odyssey to lie to me and in her Telephonically conversation she promise me that my pension money payout is a priority to her and Sanlam So only to found out that i will wait another 60 days for my pension payout.

Even removed my Hellopeter and say if i have something positive to say to the business i can come back to them.

I explained my situation to her and the urgency and cannot get hold of her Sanlam removed the Hellopeter i wrote to who can you turn to know.