PN
Pearl N
1 reviews | Active since Aug 2020
02 Mar 2023, 13:57
Compliant
Hello Kindly assist me please I have been doing my investment claims at Assupol Kokstad since 20th of February 2023 and I was adviced that the claim process is 7days however even today I have not received anything from them.i went to the branch again and they have been telling me stories I need that money to do my important things my name is Thobeka Ngcobo I'd number *** Cellphone number *** I have not even received any confirmation message that I have claimed I'm honestly not happy with their service because I need to use the money as soon as possible..please help me Regards Thobeka Ngcobo
Helpful (0)
Replies (1)0
Replies (1)
Sanlam's replyOfficial
03 Mar 2023, 06:27Dear Thobeka,
Thank you for your review.
We confirm that the claim has been received and is in process for payment.
We will confirm to your direct e-mail address on the status of payment as soon as possible.
Thank you for your patience.
Kind regards, Assupol Complaints Manager
***
Thank you for your review.
We confirm that the claim has been received and is in process for payment.
We will confirm to your direct e-mail address on the status of payment as soon as possible.
Thank you for your patience.
Kind regards, Assupol Complaints Manager
***
Sanlam's reply03 Mar 2023, 06:27
Official
Dear Thobeka,
Thank you for your review.
We confirm that the claim has been received and is in process for payment.
We will confirm to your direct e-mail address on the status of payment as soon as possible.
Thank you for your patience.
Kind regards, Assupol Complaints Manager
***
Thank you for your review.
We confirm that the claim has been received and is in process for payment.
We will confirm to your direct e-mail address on the status of payment as soon as possible.
Thank you for your patience.
Kind regards, Assupol Complaints Manager
***