Complaint against Sanlam Indie

Sanlam Indie has cancelled my funeral policy I have with them. I did not cancel it or made contact with them in this regard. We're in the middile of a pandemic and I've just learned that my fumeral was cancelled on 23/03/2021. I'm currently on leave and have not paid much attention to my emails or phone. When I eventually check my emails and phone, I've just learned that my funeral policy has been cancelled.

In these uncertain times, me and my family are not covered. God forbid should something tragic happens to us.

I'm on holiday/leave and this situation is causing me stress and headaches.

Why would Sanlam Indie do this to.me? If they do not want to.cover me or my family They could at least have the decency to.make contact with me and better explain why my.policy was cancelled. Why would they give me a policy only to leave me hanging nearly a year with them? If they do want to.cover me, they need to refund me and I'll go else where.