complaint about sanlam

Complaint about Sanlam<br> <br> I'm Noluvuyo Masiza Identity number *** Policy number SG ***2, I had coverd my causin brother on Sanlam from 17/03/2014 and he passed on on the 14/02/2015 and he qualified for the 6 months waiting period.<br> <br> I submitted all the documents to sanlam and they said I must wait for 48 hours untill this morning I received a call that I must wait for 21 days without explanation<br> <br> On Sartuday on the 28/02/20115 we need to bury the body in 2astern Cape so I need the money to pay all the necessary arrangements which is I took the policy so that it can assist me in paying for the funeral . <br> <br> Please assist me to get my money from them because I took the policy because its taking 48 hours I didn't know about 215ays I need to bury my cousin .<br> <br> Regards<br> Noluvuyo Masiza<br> ***