MMET
Moiphepi Mabel Ethne Tsotetsi

1 reviews | Active since Apr 2025

30 Apr 2025, 17:40

Complaint #791724 C*** - MME Tsotetsi - ASDIR62440

I have never ever experienced BAD SERVICE like what Assupol is rendering. The only thing that they are good at is "writing apology emails", and "lying". I submitted a claim early in April 2025 and only today 30 April 2025 was the claim processed after a string of emails sent to the claims department, I'm not even sure if it is true because it does not reflect in my account. Reading a few reviews on hellopeter it is clear that there is a HUGE problem at Assupol. I suggest that Assupol review each and everyone's performance and make a decision that would be best for the business, (OTHERWISE)? My monthly payment is made on time, so why can't I enjoy the benefits thereof.

0
Replies (1)
Sanlam
Sanlam's reply30 Apr 2025, 18:17
Official
Dear Ms Tsotetsi, we truly apologize for the frustration caused and will provide further feedback on the claim status to your direct email as soon as possible. Regards,  Assupol Complaints Manager