Complaint

Please note that I have observed once again that the debit order for this policy has not been processed for this month. This ongoing issue has become extremely concerning, as I have been contacting your office every month regarding the same matter.

I have been paying for this policy for over 10 years, and this repeated failure to process the debit order is unacceptable. As the matter is now beyond my control, I will be escalating it further, including lodging a formal complaint on Hello Peter. and i spoke with one of your Agents and he still has the guts to drop the phone on my ear.

I kindly request that this issue be resolved urgently.