Complaint

Item: Sanlam
Rating: 1
Author: Selwyn M

I called their call centre and holding on for over 20 minutes and call is not picked up.

If you do answer these complaints my cell number is ***. Please call me. I require a copy of my RA.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

01 Mar 2023, 12:54

Good day Selwyn
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.

Regards
Sanlam Client Care

Sanlam's reply01 Mar 2023, 12:54

Official

Good day Selwyn
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.

Regards
Sanlam Client Care

Sanlam's replyOfficial

01 Mar 2023, 14:57

We have received confirmation that you have been contacted.

Regards
Sanlam Client Care

Sanlam's reply01 Mar 2023, 14:57

Official

We have received confirmation that you have been contacted.

Regards
Sanlam Client Care