Complaint

This company is the most disappointing company to be with I have a gap cover with them I put a claim and you get no feedback when you call them and give them all your details it’s like they looking at a blank computer screen no info on your claim from the 11th May to now they never sort out the claim and continuous emailing them not even a reply no1 is willing to help or sort out the claim. kercia Charles Was the one who assured me help after complaining, but she too after her first email (17 June 2020) don’t even reply To my emails ,I have sent many emails and cc’d all relevant email addresses but nothing Can someone from Sanlam assist me A manager would be preferred