NM
Nozinhle M

1 reviews | Active since Sept 2021

22 Nov 2022, 18:24

Complain

Hi am Nozinhle am not happy now please attend its urgent matter and I am not ashamed to mention that there are people who think of them selves only, they don't care how we feel its painful to see my money go out of my account every months but no documentation send back to me since 2020 Ive been asking for my documents the reason is what is appearing on my payslip is not what we agreed with the broker. Kindly please assist me I need to cancel this service and I want my money back I am a tired of paying something I don't understand, and this is not what was looking for Sanlam much employ people who can treat customers fairly well and allays put customers first.

0
Replies (2)
Sanlam
Sanlam's reply23 Nov 2022, 08:20
Official
Good day Nozinhle

We are sorry to hear of your disappointment with our service.  Your complaint has been escalated to the relevant team to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply23 Nov 2022, 15:18
Official
Good day Nozinhle

We have received confirmation that you have been sent feedback via email.

Regards
Sanlam Client Care