BM
Bongza M
1 reviews | Active since Jun 2020
12 Feb 2021, 11:26
Complain
Good morning, its so stressing thry way you are operating i call no answer end submitting the claim at Johannesburg office was told turnaround time is 48 hrs since tuesday 9th until to date nothing is happening very stressing and boring so pourest service ever im very ****ed because i have to user other people's budget.
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Sanlam's replyOfficial
12 Feb 2021, 12:30Good afternoon Bongza. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it will be prioritised. In the meantime, please know that we value your support.Kind Regards,Safrican Team
Sanlam's reply12 Feb 2021, 12:30
Official
Good afternoon Bongza. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it will be prioritised. In the meantime, please know that we value your support.Kind Regards,Safrican Team