AvdM
Anno van der Meulen
1 reviews | Active since Feb 2019
21 Feb 2019, 13:51
Company with incompetant staff
My friend took out a funeral cover for me this month, and since then, Assupol is pestering me with phone calls to take out a funeral plan! EVERY time i say to the consultant to remove my number, but no. The incompetant staff at Assupol keep on phoning me even more. Today i already had 6 calls. I think i must cancell my policy. Can someone with some brains at Assupol please contact me, someone on management level please.
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Replies (1)Sanlam's replyOfficial
21 Feb 2019, 14:15Good day ,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry for the several calls made to you.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry for the several calls made to you.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Sanlam's reply21 Feb 2019, 14:15
Official
Good day ,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry for the several calls made to you.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry for the several calls made to you.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
