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Maemu M

1 reviews | Active since Oct 2022

25 Jan 2024, 18:35

************* company and opening insurance without customer knowledge.

My mother has insurance with sanlam. We went to enquire about when is she going to stop paying since she is over 65. The lady who assisted us told is it's going to stop deducting anyhow she opened another insurance which is deduction R500. And now we have several insurance from your company which we are not arlware of. We tried canceling but they told us it only take 25 hours. But since you are ************* it's still deducting. It's like a you are ****ing our elders. I'd never advice anyone to have an insuare with SANLAM.

0
Replies (2)
Sanlam
Sanlam's reply26 Jan 2024, 07:21
Official
Good day Maemu

We are sorry to learn of your mother's experience and have arranged for the responsible department to look into the matter.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply26 Jan 2024, 10:49
Official
Hello Maemu

We have received feedback that Sanlam Sky has sent you an email.

Regards
Sanlam Client Care