1 reviews | Active since Sept 2011
***** company
had a policy that should pay out and sent through all the papers that was needed through my brooker and it was in on the 29/8. had been told that it should take 10-14 working days. when i tried to get hold of them on the 17/9 on mail, i got an automated mail sayng it it estimated to be compleat on the 25/9. the same day my brooker have goten info that it should be on the 26/9. i also ahed them to call me in the mail on the 17/9 and tried to use their whatsapp but the whatsapp doesnt work if you dont have SA ID, so no care for foreingers exept for takeing the money from them. on the 26/9 i sent a message again asking what is happening and got athe same message aging that it should be on the 26/9, thats the same day. later i get a call from a lady ther saying that she call me since i have asked someone call me on the 17/9, thats 9 days later. she tell me that she wiill tell someone that is dealing with it to call me back and no on have. guess its going to be another 9 days. what an unproffesional compay. but i guess thats what happens when they think they are bigger than their clients im so disgusted with them, cant even return calls
We are sorry to learn of your poor service experience.
We have arranged for urgent assistance with the matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience.
We have arranged for urgent assistance with the matter.
Regards
Sanlam Client Care
you have my number
you have my number
Our Complaints department will still be in touch with you.
Regards
Sanlam Client Care
Our Complaints department will still be in touch with you.
Regards
Sanlam Client Care
We have received feedback that our Complaints department is busy assisting you.
Regards
Sanlam Client Care
We have received feedback that our Complaints department is busy assisting you.
Regards
Sanlam Client Care
