HH
Huggy H
1 reviews | Active since Nov 2020
26 May 2022, 13:31
Compalaints
Please help. It's the second month and Sanlam keeps debiting R250 from my account. Not sure what for
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
26 May 2022, 13:56Dear Huggy
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case. Regards Client Relations
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case. Regards Client Relations
Best regards,
Sanlam's reply26 May 2022, 13:56
Official
Dear Huggy
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case. Regards Client Relations
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case. Regards Client Relations
Best regards,
Sanlam's replyOfficial
26 May 2022, 15:34Dear Huggy
We tried searching your details with the ID number but we could find no record for you. Please provide the bank reference number that appears on your statement for further investigation.
Regards
Client Relations
We tried searching your details with the ID number but we could find no record for you. Please provide the bank reference number that appears on your statement for further investigation.
Regards
Client Relations
Best regards,
Sanlam's reply26 May 2022, 15:34
Official
Dear Huggy
We tried searching your details with the ID number but we could find no record for you. Please provide the bank reference number that appears on your statement for further investigation.
Regards
Client Relations
We tried searching your details with the ID number but we could find no record for you. Please provide the bank reference number that appears on your statement for further investigation.
Regards
Client Relations
Best regards,
HH
Huggy H's updateReviewer Update
17 Jun 2022, 07:44Hi
It's MDFORCASHF***
Regards
Sibahle
It's MDFORCASHF***
Regards
Sibahle
HH
Huggy H's update17 Jun 2022, 07:44
Reviewer Update
Hi
It's MDFORCASHF***
Regards
Sibahle
It's MDFORCASHF***
Regards
Sibahle
Sanlam's replyOfficial
17 Jun 2022, 09:44Good morning, Huggy
Thank you for the details. Our team is looking into and will provide you with further feedback.
Regards
Client Relations
Thank you for the details. Our team is looking into and will provide you with further feedback.
Regards
Client Relations
Best regards,
Sanlam's reply17 Jun 2022, 09:44
Official
Good morning, Huggy
Thank you for the details. Our team is looking into and will provide you with further feedback.
Regards
Client Relations
Thank you for the details. Our team is looking into and will provide you with further feedback.
Regards
Client Relations
Best regards,