AC
Amanda C
1 reviews | Active since Dec 2017
07 Dec 2017, 09:35
Compaint
About a month ago i discovered I do not have Life Cover. I was informed by an Assupol consultant that I was medically declined. However I was never informed or the reason being declined. I did send an complaint on the 9th of November but no answer was received as yet!
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Sanlam's replyOfficial
07 Dec 2017, 09:39Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,
Sanlam's reply07 Dec 2017, 09:39
Official
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,