Communication is not their thing !!!

Item: Sanlam
Rating: 1
Author: Shereen H

It's me again.

Well seems like Assupol will tell you to email them but won't bother to get back to you. I wonder what the process will be like should a person have a claim.

I logged a query on the 25th of July 2023 and still haven't heard from anyone :-(

DC/CC***.

Helpful (0)

Replies (1)

Sanlam's replyOfficial

01 Aug 2023, 10:51

Dear Shereen, my sincerest apology for this experience. We will urgently arrange assistance and provide further feedback to your direct e-mail address. Regards, Assupol Complaints Manager

Sanlam's reply01 Aug 2023, 10:51

Official

Dear Shereen, my sincerest apology for this experience. We will urgently arrange assistance and provide further feedback to your direct e-mail address. Regards, Assupol Complaints Manager