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Vincent K
1 reviews | Active since Feb 2024
23 Feb 2024, 11:47
Closed account not cleared with ITC
I had a personal loan fully paid and settled with Sanlam last year in February2023. I have been trying to get Sanlam to clear my name with ITC since year. The same account still reflects active and in arrears according to the Credit Bureaus records.
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Replies (5)0
Replies (5)
Sanlam's replyOfficial
23 Feb 2024, 12:19Good day Vincent
We are sorry to learn of this and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of this and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply23 Feb 2024, 12:19
Official
Good day Vincent
We are sorry to learn of this and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of this and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
27 Feb 2024, 08:23Good day Vincent This is to confirm that you have been contacted and is being assisted. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply27 Feb 2024, 08:23
Official
Good day Vincent This is to confirm that you have been contacted and is being assisted. Regards
Sanlam Client Care
Sanlam Client Care
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Vincent K's updateReviewer Update
19 Mar 2024, 11:22I still haven't received any good feedback from Sanlam except to acknowledgement of query. The same account still shows active and in arrears with credit bureaus.
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Vincent K's update19 Mar 2024, 11:22
Reviewer Update
I still haven't received any good feedback from Sanlam except to acknowledgement of query. The same account still shows active and in arrears with credit bureaus.
Sanlam's replyOfficial
19 Mar 2024, 11:38Good day Vincent
We have relayed your message to Sanlam Personal Loans. Regards
Sanlam Client Care
We have relayed your message to Sanlam Personal Loans. Regards
Sanlam Client Care
Sanlam's reply19 Mar 2024, 11:38
Official
Good day Vincent
We have relayed your message to Sanlam Personal Loans. Regards
Sanlam Client Care
We have relayed your message to Sanlam Personal Loans. Regards
Sanlam Client Care
Sanlam's replyOfficial
19 Mar 2024, 12:46This is to confirm that feedback has been provided and Sanlam Personal Loans is in the process of assisting you.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply19 Mar 2024, 12:46
Official
This is to confirm that feedback has been provided and Sanlam Personal Loans is in the process of assisting you.
Regards
Sanlam Client Care
Regards
Sanlam Client Care