Client Service automation system

Have anybody tried to get hold of somebody at SANLAM Client Services? They have an automated answering service. Let me tell you what I think of it:<br> <br> Not user friendly, unprofessional, stupid, poor, unacceptable, cold, bad, faceless, bad idea, nonsense, ***ards, not caring about the client, etc. i can ad more to describe it.<br> <br> By the way, the reason why I tried to get in contact with SANLAM was because they are not complying to tax laws that they should sent me my IRP5 in time for tax season. So as for the past 10 years i have to ask a duplicate certificate because of their there incompetency. <br> <br> My request to SAMLAM in the past to talk to their CEO was not even answered - apparently the CEO are too important to talk to me. My dispute against SANLAM from 2 years ago still lies at the ombudsman. <br> <br> I won't ever advise anybody to buy a policy from SANLAM, unless the others are worse, I don't know.