SM
Siyabulela M
1 reviews | Active since Nov 2022
09 Nov 2022, 12:08
CLAIMS COMPLAINT
If I could give a zero rate I would, I would never recommend sanlam to anyone, we've made claims since may and till today they keep saying our claim has escalated it's been 6 months and we've been going around in circles, ones got to speak to their lawyer now because nothing is happening. And please do not replay and say the matter is being handled because it is not! I've called 4 times this morning with no assistance. Ive also decided to cancel future plans with sanlam. I am truly disappointed. Matter of fact I'm going to speak to a lawyer.
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Replies (4)SM
Siyabulela M's updateReviewer Update
09 Nov 2022, 12:20Also, if my sister's and I do not receive our funds with in this week, we will be forced to take things further. Someone better call us to ask for bank statements.
SM
Siyabulela M's update09 Nov 2022, 12:20
Reviewer Update
Also, if my sister's and I do not receive our funds with in this week, we will be forced to take things further. Someone better call us to ask for bank statements.
Sanlam's replyOfficial
09 Nov 2022, 14:03Good day Siyabulela
We are sorry to hear this. Please send us a private message with the relevant policy number as we are not able to trace any records with the details you have provided.
Regards
Sanlam Client Care
We are sorry to hear this. Please send us a private message with the relevant policy number as we are not able to trace any records with the details you have provided.
Regards
Sanlam Client Care
Sanlam's reply09 Nov 2022, 14:03
Official
Good day Siyabulela
We are sorry to hear this. Please send us a private message with the relevant policy number as we are not able to trace any records with the details you have provided.
Regards
Sanlam Client Care
We are sorry to hear this. Please send us a private message with the relevant policy number as we are not able to trace any records with the details you have provided.
Regards
Sanlam Client Care
Sanlam's replyOfficial
10 Nov 2022, 16:29Good day Siyabulela
Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's reply10 Nov 2022, 16:29
Official
Good day Siyabulela
Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's replyOfficial
11 Nov 2022, 10:16Good day Siyabulela
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
Sanlam's reply11 Nov 2022, 10:16
Official
Good day Siyabulela
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care