PH
Phil H
1 reviews | Active since Nov 2024
21 Nov 2024, 17:28
Claims
I resigned from my employer in the month of June 2024. I submitted all my claim documents to sanlam claim department for my provident fund claim. Up until now I have received nothing. When I tried to contact sanlam with no success. Waisted alot of money on airtime. What is going on sanlam.
Helpful (0)
Replies (13)0
Replies (13)
Sanlam's replyOfficial
21 Nov 2024, 17:37Good day Phil
We are sorry to learn of your negative service experience and have arranged for assistance from Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and have arranged for assistance from Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply21 Nov 2024, 17:37
Official
Good day Phil
We are sorry to learn of your negative service experience and have arranged for assistance from Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and have arranged for assistance from Sanlam Corporate.
Regards
Sanlam Client Care
PH
Phil H's updateReviewer Update
22 Nov 2024, 13:14I am stil awaits feedback
PH
Phil H's update22 Nov 2024, 13:14
Reviewer Update
I am stil awaits feedback
Sanlam's replyOfficial
23 Nov 2024, 10:27Good morning Phil
We have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply23 Nov 2024, 10:27
Official
Good morning Phil
We have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
PH
Phil H's updateReviewer Update
23 Nov 2024, 10:46And no feedback was provided so you going to follow up again and nothing is going to happen.
Bad customer service
Bad customer service
PH
Phil H's update23 Nov 2024, 10:46
Reviewer Update
And no feedback was provided so you going to follow up again and nothing is going to happen.
Bad customer service
Bad customer service
PH
Phil H's updateReviewer Update
26 Nov 2024, 05:45What is the feedback. I did not receive any response from sanlam corporate.
What is the hold up with my claim
What is the hold up with my claim
PH
Phil H's update26 Nov 2024, 05:45
Reviewer Update
What is the feedback. I did not receive any response from sanlam corporate.
What is the hold up with my claim
What is the hold up with my claim
Sanlam's replyOfficial
26 Nov 2024, 09:46Hello Phil
We are sorry to hear that you have not been contacted by Sanlam Corporate.
We have requested urgent assistance from them.
Regards
Sanlam Client Care
We are sorry to hear that you have not been contacted by Sanlam Corporate.
We have requested urgent assistance from them.
Regards
Sanlam Client Care
Sanlam's reply26 Nov 2024, 09:46
Official
Hello Phil
We are sorry to hear that you have not been contacted by Sanlam Corporate.
We have requested urgent assistance from them.
Regards
Sanlam Client Care
We are sorry to hear that you have not been contacted by Sanlam Corporate.
We have requested urgent assistance from them.
Regards
Sanlam Client Care
Sanlam's replyOfficial
26 Nov 2024, 11:24Hello Phil
We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.
Regards
Sanlam Client Care
Sanlam's reply26 Nov 2024, 11:24
Official
Hello Phil
We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.
Regards
Sanlam Client Care
PH
Phil H's updateReviewer Update
04 Dec 2024, 09:37Good day
Can you kindly provide me with the progress
Because banking details was sent
And I have received no further feedback
Can you kindly provide me with the progress
Because banking details was sent
And I have received no further feedback
PH
Phil H's update04 Dec 2024, 09:37
Reviewer Update
Good day
Can you kindly provide me with the progress
Because banking details was sent
And I have received no further feedback
Can you kindly provide me with the progress
Because banking details was sent
And I have received no further feedback
Sanlam's replyOfficial
04 Dec 2024, 10:10Good day Phil
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply04 Dec 2024, 10:10
Official
Good day Phil
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
PH
Phil H's updateReviewer Update
05 Dec 2024, 13:24Good day
Why do I have to wait so long for feedback
Why do I have to wait so long for feedback
PH
Phil H's update05 Dec 2024, 13:24
Reviewer Update
Good day
Why do I have to wait so long for feedback
Why do I have to wait so long for feedback
PH
Phil H's updateReviewer Update
10 Dec 2024, 18:27And so I still awaits feedback from sanlam corporate,
What is going on with you Sanlam your customer service is very bad.
How many times are you going to forward the complaints to sanlam corporate but no responce from them.
What is going on with you Sanlam your customer service is very bad.
How many times are you going to forward the complaints to sanlam corporate but no responce from them.
PH
Phil H's update10 Dec 2024, 18:27
Reviewer Update
And so I still awaits feedback from sanlam corporate,
What is going on with you Sanlam your customer service is very bad.
How many times are you going to forward the complaints to sanlam corporate but no responce from them.
What is going on with you Sanlam your customer service is very bad.
How many times are you going to forward the complaints to sanlam corporate but no responce from them.
Sanlam's replyOfficial
10 Dec 2024, 18:49Good day Phil
We apologize for the delay in receiving feedback and have reached out to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologize for the delay in receiving feedback and have reached out to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's reply10 Dec 2024, 18:49
Official
Good day Phil
We apologize for the delay in receiving feedback and have reached out to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologize for the delay in receiving feedback and have reached out to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
PH
Phil H's updateReviewer Update
10 Dec 2024, 19:01But you see that sanlam corporate don't respond but you keep on forwarding the message to them
PH
Phil H's update10 Dec 2024, 19:01
Reviewer Update
But you see that sanlam corporate don't respond but you keep on forwarding the message to them