Claim on Account

<p>I was contacted by A lady who works at one of the call centres early in January, this was in connection with an Account that my deceased Mother had opened for me. The call centre agent told me that I should claim the money that is on the account as Sanlam had been looking for me to do so, and if I decided not to and sanlam lost contact with me, they would have to go and outsource the service of finding me which would be levied on my account.</p> <p>I have since been in contact with Anthea van Sensie, Claudia Hassiem, which both of them did not help me in any way. I have called the landline, wasted an awful lot of money in the process only to be left in the same place. I did however dial these numbers ********** , and Claudia said she would call me back, so I hung up and waited for the '10 minutes' that she said she'd take to call back, she never did. i fail to understand that a big corporate company such as this one fails to have better mechanisms in place for communication purposes between themselves and their clients. Very disappointed in Sanlam Life.</p>