TS
Thato S
1 reviews | Active since Jul 2014
03 Nov 2023, 10:07
Claim number Claim number 349377 / Plan number/ Plan number
We have been trying to finalize my sisters' estate since June, but Sanlam is not coming to the party, the executor has been sending emails weekly to the deathclaims department, with no response from them. this is by far the worst service for a family that is grieving their loved ones.
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Replies (2)
Sanlam's replyOfficial
03 Nov 2023, 10:39Good morning Thato
We apologise for your claims experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We apologise for your claims experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply03 Nov 2023, 10:39
Official
Good morning Thato
We apologise for your claims experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We apologise for your claims experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
06 Nov 2023, 14:28Good day Thato
Feedback was provided to you via email on 2 October 2023 from the Death Claims department. To date they have received no response to this email with the requested information.
Regards
Sanlam Client Care
Feedback was provided to you via email on 2 October 2023 from the Death Claims department. To date they have received no response to this email with the requested information.
Regards
Sanlam Client Care
Sanlam's reply06 Nov 2023, 14:28
Official
Good day Thato
Feedback was provided to you via email on 2 October 2023 from the Death Claims department. To date they have received no response to this email with the requested information.
Regards
Sanlam Client Care
Feedback was provided to you via email on 2 October 2023 from the Death Claims department. To date they have received no response to this email with the requested information.
Regards
Sanlam Client Care