NB
Nompilo B
1 reviews | Active since Nov 2019
13 Mar 2021, 09:46
Claim not resolved
Hi, I am really disappointed with safrican, i have been waiting for feedback from you and now it's been 3 weeks. I have sent all the documents they asked for but still nothing. I pay u people every month and now it's ur turn to pay me n u can't. Buyisiwe mazibuko since told me that my claim is on SLA they r busy with it until now. U suppose to pay people within 48 hours however in my case 3 whole weeks n no payment.
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Sanlam's replyOfficial
26 Mar 2021, 09:53Good afternoon Nompilo. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it was prioritised. In the meantime, please know that we value your support.Kind Regards,Safrican Team
Sanlam's reply26 Mar 2021, 09:53
Official
Good afternoon Nompilo. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it was prioritised. In the meantime, please know that we value your support.Kind Regards,Safrican Team