FM
Faith M
1 reviews | Active since Jan 2021
13 Jan 2021, 07:59
Claim not payed
I logged a funeral claim last Tuesday. Up until now I have not been payed. There was no communication in anyway up until I wrote on Twitter and Instagram and tag them. They called after telling me they will follow it up. There is still no solution
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
13 Jan 2021, 08:03Good day Faith
Please accept our apologies for the poor service received. Kindly provide us with your ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Please accept our apologies for the poor service received. Kindly provide us with your ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Best regards,
Sanlam's reply13 Jan 2021, 08:03
Official
Good day Faith
Please accept our apologies for the poor service received. Kindly provide us with your ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Please accept our apologies for the poor service received. Kindly provide us with your ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Best regards,
FM
Faith M's updateReviewer Update
13 Jan 2021, 08:10My ID is *** and cell ***
FM
Faith M's update13 Jan 2021, 08:10
Reviewer Update
My ID is *** and cell ***
FM
Faith M's updateReviewer Update
13 Jan 2021, 13:00Sanlam won't pay me full amount. They changing the statement. Now there is a waiting period where as when I move from Sanlam Sky to Sanlam they said there is no waiting period.
Becareful guys, Sanlam are scaremers. Am so disappointed in them
Becareful guys, Sanlam are scaremers. Am so disappointed in them
FM
Faith M's update13 Jan 2021, 13:00
Reviewer Update
Sanlam won't pay me full amount. They changing the statement. Now there is a waiting period where as when I move from Sanlam Sky to Sanlam they said there is no waiting period.
Becareful guys, Sanlam are scaremers. Am so disappointed in them
Becareful guys, Sanlam are scaremers. Am so disappointed in them
Sanlam's replyOfficial
13 Jan 2021, 13:37Dear Faith
We acknowledge your reply and it has been referred to the relevant department for urgent handling.
Kind regards
Client Relations
We acknowledge your reply and it has been referred to the relevant department for urgent handling.
Kind regards
Client Relations
Best regards,
Sanlam's reply13 Jan 2021, 13:37
Official
Dear Faith
We acknowledge your reply and it has been referred to the relevant department for urgent handling.
Kind regards
Client Relations
We acknowledge your reply and it has been referred to the relevant department for urgent handling.
Kind regards
Client Relations
Best regards,