1 reviews | Active since Feb 2016
Claim not addressed
<p>I have a policy with Dial Direct which has a retrenchment premium protection held with Assupol. I was recently retrenched and brought that to the attention of Dial Direct who advised that I send my retrenchment letter and to Assupol who would then honor the premium. I have had no feedback from Dial Direct and no feedback from Assupol. My cover has been negatively impacted and if I don't receive feedback I will cancel my policy and demand a refund.</p>
Good Day,
Thank you for informing us about this matter.
You complaint reference number is 10008 and we confirm that we are in direct communication with you to assist you in resolving this matter.
Please accept our sincere apologies for any inconvenience caused.
Proudly Serving.
Assupol Complaints Manager
Good Day,
Thank you for informing us about this matter.
You complaint reference number is 10008 and we confirm that we are in direct communication with you to assist you in resolving this matter.
Please accept our sincere apologies for any inconvenience caused.
Proudly Serving.
Assupol Complaints Manager