MM
Mmabatho M

1 reviews | Active since Nov 2018

01 Oct 2020, 08:45

Claim from deceased son policy

On the 20th Aug 2020, I confirmed my banking details with Sanlam Sky and I was told I will receive the money within 24 hours till to date I haven't received anything, I've been calling but I'm being sent to pillar to post.

0
Replies (2)
Sanlam
Sanlam's reply01 Oct 2020, 09:32
Official
Dear Mmabatho

We acknowledge receipt of your complaint. Your matter has been forwarded to the relevant department for further investigation. 

Kind regards,
Sanlam Client Relations

Sanlam
Sanlam's reply02 Oct 2020, 09:28
Official
Dear Mmabatho

We sincerely apologise for the service experience received. 
Due to the protection of your personal information, Our consultant has made contact with you  to discuss the progress of your payment. 
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations