PL
Puseletso L
1 reviews | Active since Jul 2023
30 Aug 2023, 13:03
Claim delayed
It's almost a week now since I waited for claim department to pay My claim. I have forwarded my complaint to complaint department but with no success.
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Sanlam's replyOfficial
30 Aug 2023, 13:33Dear Lucia, we have received your complaint yesterday in our *** mailbox and are hard at work to resolve it. Please refer to complaint number 37779. Our claims team seems to be in the final stages of the claims validation process. We will provide you with further feedback to our direct e-mail, as soon as feedback is received from them. Regards, Assupol Complaints Manager
Best regards,
Sanlam's reply30 Aug 2023, 13:33
Official
Dear Lucia, we have received your complaint yesterday in our *** mailbox and are hard at work to resolve it. Please refer to complaint number 37779. Our claims team seems to be in the final stages of the claims validation process. We will provide you with further feedback to our direct e-mail, as soon as feedback is received from them. Regards, Assupol Complaints Manager
Best regards,