Claim complain

Item: Sanlam
Rating: 1
Author: Pheladi M

Been trying to contact them regarding my policy The funeral is on Saturday I still haven't got help Am helpless but when they debit they don't miss

My policy Sp***2/sp***4 Please help as soon as possible, trying to call them I don't get any help regarding the claim.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

04 Dec 2025, 17:08

Good day, Pheladi

Our sincere condolences with your loss.

We are also sorry to learn that you are struggling to receive assistance and have escalated the matter to Sanlam Sky.

Regards
Sanlam Client Care

Sanlam's reply04 Dec 2025, 17:08

Official

Pheladi M's updateReviewer Update

04 Dec 2025, 19:23

I don't want escalation I want assistance hle
Aowa a big company like yours failing a client in need no

Pheladi M's update04 Dec 2025, 19:23

Reviewer Update

I don't want escalation I want assistance hle
Aowa a big company like yours failing a client in need no

Sanlam's replyOfficial

09 Dec 2025, 12:44

Good day, Pheladi

This is to confirm that feedback was provided to you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care

Sanlam's reply09 Dec 2025, 12:44

Official

Good day, Pheladi

This is to confirm that feedback was provided to you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care