1 reviews | Active since Apr 2020
Claim
I am not a happy client, My mother passed away I am busy with funeral arrangements which I know Assupol will help but unfortunately it seems you people is just a money making scheme I have 4 policies under my name I make sure every month the money gets paid Now that I am claiming I hear I have 2 unpaids on my Mother's policy I don't understand it The policy pay out is for 17000 now for 2 unpaids you pay out 6000 Where is the rest of the Money how come your panelty fees is 11000 People you are supposed to help us in this time of berievement but you People is making it worse I am not able to proceed with the Funeral arrangements due to Assupol ******* I am sad I am broken you People make it worse Your service is bad Please check the policies on my Name I am still paying it every month since I joined you in 2016 or 2015 not sure which year But you People really disappointed me This Bad Service the Worse ever.
The Worse Ever I did not Sleep My Mothers Funeral is Saturday I send the Claim Tuesday Only Yesterday the Agent called To tell me about this **** This is the ****test Service Ever.
Very sad broken Disappointed.
My sincerest condolences to you and your family on the passing of your mother.
We have received your concerns about the claim payment and will urgently address this with our Claims Management team. My apology for any inconvenience caused.
Regards, Assupol Complaints Manager
My sincerest condolences to you and your family on the passing of your mother.
We have received your concerns about the claim payment and will urgently address this with our Claims Management team. My apology for any inconvenience caused.
Regards, Assupol Complaints Manager
