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AA
Annonimouse A

1 reviews | Active since Oct 2020

12 Jan 2026, 07:46

claim

Hi i have submitted a claim , its been on vested pot for 3 days tried doing follow ups with no luck on call and chats can you guys please take your clients very seriouse for one ?? you are not being TCF sana haybo Dear Luthabo Patrein

SANLAM UMBRELLA PROVIDENT FUND

WITHDRAWAL CLAIM – STATUS UPDATE:

1. Claim Submission Received and Verified: Completed 2. Verify Bank Account: Completed 3. Vested Pot Payment: IN PROGRESS 4. Savings Pot Payment: Not Started 5. In-Fund Preservation: Not Started 6. Claim Finalised: Not Started

0
Replies (5)
Sanlam
Sanlam's reply12 Jan 2026, 08:07
Official
Good morning

We are sorry to learn of your poor service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
AA
Annonimouse A's update12 Jan 2026, 14:13
Reviewer Update
should i now take this matter further >?? niyandinyela mos ngoku no response no update nothing ?? you really do not know who dealing with i am giving you guys another hour to response and update me
Sanlam
Sanlam's reply12 Jan 2026, 14:17
Official
Good afternoon

We have relayed your message to Sanlam Corporate.

Regards
Sanlam Client Care
AA
Annonimouse A's update12 Jan 2026, 14:19
Reviewer Update
mxm
Sanlam
Sanlam's reply19 Jan 2026, 10:06
Official
Good day
This is to confirm that you have been contacted and will be assisted further.

Regards
Sanlam Client Care