1 reviews | Active since Mar 2017

14 Jun 2025, 18:11

Circ Du Sanlam

Approx 37 years ago I made a mistake of taking out a Life Insurance Policy with Sanlam. Based on my experience with Sanlam Umbrella Provident Fund and Disability Benefits Department over the past year, the SC Corporate and Client Relations Department and Sanlam Group Risk Department, I would hate to know what excuse they would find not to pay out my policy should something happen to me. Currently they are using my previous employers incorrect declaration against me to not pay me the correct Disability Benefits. Full of excuses.

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Replies (3)
Sanlam
Sanlam's reply14 Jun 2025, 22:38
Official
Good evening, Andrew

Thank you for contacting us about this.
 
We have requested the responsible department to look into the matter and reach out to you. 
 
Regards
Sanlam Client Care

Best regards,

's update15 Jun 2025, 10:09
Reviewer Update
I am tired of the web of deceit between Sanlam Corporate, Sanlam Group Risk and my previous employer Cut-N-Weld Supplies, because my previous employer Cut-N-Weld Supplies declared the incorrect monthly salary for a period of time and benefited by reduced insurance premiums. I am now on permanent medical disability and being penalized because of their actions because of an underwriting decision. There are claims made of medicals requests after my disability occurred, which defeated the objective. The Specialist Physician report prior to the fitting of the Pacemaker and my subsequent health issues indicate that I was fit to return to work. There is also confidential medical information being leaked to my previous employer.
Sanlam
Sanlam's reply15 Jun 2025, 14:22
Official
Hello Andrew 

We have relayed it to Sanlam Corporate for actioning.

Regards
Sanlam Client Care

Best regards,