VS
Velile-lethu Sangweni

1 reviews | Active since Jun 2011

25 Feb 2022, 09:22

Change of banking details

Good day Please note that on the 11.02.2022 I have sent an email to *** as was instructed by the agent to request you to change the banking details from FNB to Tyme Bank. It's now the 25th and still the the banking have not been amended. Furthermore please note that we need to buy stationary and uniform for our child. Each time we call in we are told it takes time to update banking details.

Kindly liaise with your admin dept to speed up this process.

0
Replies (1)
Sanlam
Sanlam's reply25 Feb 2022, 11:28
Official
Dear Velile-lethu

We acknowledge receipt of your complaint. Your matter was escalated with our Trust department for further handling. 

Regards
Sanlam Client relations